Terms + Conditions
- Class Attendance -
I have been provided with a copy of the Class Structure + Rules and agree to abide by them.
I understand that I am solely responsible for my dog and that I am personally responsible, and indemnify The Sniffing Zone, for any and all personal injuries and/or property damage or losses in relation to any actions caused by or because of my dog.
I understand that the The Sniffing Zone is not responsible for injuries, damage, or loss suffered to me or my dog as the result of the activities I am participating in, particularly if caused by another particiant or their dog. I understand the risks inherent in participating in the activity and authorise The Sniffing Zone to seek medical + veterinarian treatment on my behalf, in the event of an emergency.
I understand that it is my own responsibility to care for my dogs welfare at all times and will bring water, food and shelter as required to keep my dog and myself comfortable.
I understand that the use fear or force towards dogs or people will be tolerated at any time.
I understand that my dogs may need to be on lead at all times during a class and that I will be mindful of other dogs space at all times if there are others present.
I understand that classes are worked, one dog at a time and I will pop my dog, securely, back into my car or it's crate, once we have had our turn.
I understand that it is my responsibility to ensure that my dogs vaccinations are up to date or that an annual, positive, titer test [detects the presence + measures the amount of antibodies, within the blood] has been undertaken.
I understand that if my dog is unwell with a contagious disease, is injured, or in season, I will not to attend class.
I understand that in the event of extreme weather my class may be postponed or rescheduled at short notice.
I understand that if I fail to comply with these Terms + Conditions, or any other reasonable conditions that may be requested of me, I may be asked to leave class. No refund or credit will be applied in this case.
Terms + Conditions
- Booking Cancellations -
Our classes have limited capacity. For this reason, you are not able to reschedule or cancel your booking, less than 48 hours before the start of the scheduled session. This will allow us time to offer your space to another team. To cancel or reschedule your booking, use the Member's area or the email containing your booking details. We cannot do this for you unfortunately. If you provide at least 48 hours notice of your need to cancel, we will credit your account, for use towards a future session. However, if you do not cancel with at least 48 hours notice, you will forefit any payment you have already made.
PLEASE NOTE: If you can fill your space with less than 48 hours notice, to a fellow student, please let us know. It is then your responsibility to seek reimbursment from the student taking your place.
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I understand that during the Covid-19 pandemic I will comply with the current recommendations that are in place at the time of the appointment, which may include, but are not limited to, appropriate sanitation, social distancing, wearing a mask, vaccination status and isolating if awaiting test results or if I am a close contact to a positive case.
I am currently well and do not currently show any symptoms relating to Covid-19 or ANY OTHER infectious diseases which I might spread in a class setting.
Return / Repair / Replace
+ Cancellation of a Service
Our Returns + Cancellation policy is to act in accordance with your minimum rights, under all Australian Consumer Law including, but not limited to, the Repair/Replace/Refund + Cancelling a Service: https://www.accc.gov.au/consumers/consumer-rights-guarantees
Limitation of Liability
The total aggregate liability of The Sniffing Zone to Students or Customers for any loss, damage, cost or expense, arising out of or in connection with the provision of goods or services, whether in contract, tort (including negligence), under an indemnity, under statute or any other basis in law or in equity shall be limited to $1 million. This limit shall not apply to loss or damage arising out of or in connection with:
Loss which is recoverable under a policy of professional indemnity insurance held by The Sniffing Zone;
Third-party property damage;
Fraud, wilful misconduct or gross negligence or other reckless behaviour without regard to the consequences;
Personal injury or death;
Infringement of intellectual property rights; and
Breach of confidentiality.
The Sniffing Zone is committed to providing quality goods + services to you. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.auWhat is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers.
This Personal Information is obtained in many ways including Scent School attendance, any written correspondence, phone, email, via our website www.thesniffingzone.com.au, from communications with us, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.We collect your Personal Information for the primary purpose of providing our goods + services to you, providing information to our clients, services we use and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us via email.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.Sensitive InformationSensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only: •For the primary purpose for which it was obtained •For a secondary purpose that is directly related to the primary purpose •With your consent; or where required or authorised by law.
Third Parties: Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information: Your Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; •Third parties where we require it to ship orders to you; •Third parties if an incident occurs between you +/or your dog/s with any other person +/or dog/s; and •Where required or authorised by law.
Security of Personal Information: Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information: You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
The Sniffing Zone will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information: It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates: This Policy may change from time to time and is available on our website.
The Sniffing Zone: firstname.lastname@example.org
- Website -
This website and associated app (Site) is operated by The Sniffing Zone (we, our or us). It is available at: wwwthesniffingzone.com.au and may be available through other addresses or channels.
Variations: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.
Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):
(a) anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights; (b) using our Site to defame, harass, threaten, menace or offend any person; (c) interfering with any user using our Site;(d) tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site; (e) using our Site to send unsolicited email messages; or (f) facilitating or assisting a third party to do any of the above acts.
Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.
Information: The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.
Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not: (a) copy or use, in whole or in part, any Content; (b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or (c) breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.
User Content: You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Site. By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.You agree that you are solely responsible for all User Content that you make available on or through our Site. You represent and warrant that: (a) you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and (b) neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.
Third party sites: Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.
Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that: (a) they are complete, accurate, reliable, up-to-date and suitable for any particular purpose; (b) access will be uninterrupted, error-free or free from viruses; or (c) our Site will be secure.
You read, use and act on our Site and the Content at your own risk.
Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.
Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.
Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.
Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
Jurisdiction: Your use of our Site and these Terms are governed by the laws of Tasmania. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Tasmania and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts. Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.
For any questions and notices, please contact us at:
The Sniffing Zone - Email: email@example.com